Qatar Airways has launched a groundbreaking off-airport check-in service in Makkah, designed to enhance the travel experience for Hajj and Umrah pilgrims. This initiative, introduced in partnership with Saudi Ground Services (SGS), allows passengers to complete their check-in formalities, receive their boarding passes, and have their baggage collected in Makkah itself—ensuring a seamless journey to the airport.
A New Level of Convenience for Pilgrims
Effective March 1, this new service is available at the Makkah Clock Royal Tower, a Fairmont Hotel. Strategically located at the hotel entrance from the ring road on L2, the check-in facility simplifies the process for Qatar Airways passengers departing from Jeddah. By reducing waiting times at the airport, this service enables pilgrims to focus on their spiritual journey with peace of mind.
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, emphasized the airline’s commitment to enhancing the pilgrimage experience:
“At Qatar Airways, we recognize the profound significance of Hajj and Umrah and remain committed to enhancing the travel experience for our passengers. By introducing the off-airport check-in service in Makkah, in partnership with Saudi Ground Services, we are ensuring that pilgrims can begin their journey with convenience and peace of mind. This initiative reflects our dedication to delivering world-class services tailored to the needs of our passengers, reaffirming our commitment to seamless and innovative travel solutions.”
Benefits of the Off-Airport Check-In Service
• Seamless Check-In: Pilgrims can complete check-in procedures well in advance, avoiding long queues at the airport.
• Baggage Collection: Passengers’ baggage is securely transported to the airport, eliminating the hassle of carrying luggage.
• Faster Departure Process: With boarding passes in hand and luggage already checked in, travelers experience a smooth airport process with minimal waiting.
• Enhanced Comfort: By streamlining the journey, pilgrims can focus entirely on their religious experience without travel-related stress.
A Collaborative Effort to Enhance Pilgrimage Travel
Saudi Ground Services (SGS), Qatar Airways’ partner in this initiative, is dedicated to improving travel solutions for Hajj and Umrah passengers. SGS Chief Executive Officer, Mr. Mohammad Abdul Kareem Mazi, highlighted the significance of this collaboration:
“At Saudi Ground Services, we are honored to continuously expand our innovative Hajj & Umrah off-airport solutions in collaboration with our partner airlines, ensuring we fulfill our commitment to serve all Hajj & Umrah passengers. Our partnership with Qatar Airways reflects our shared dedication to delivering seamless and innovative travel experiences, enabling pilgrims to focus on their spiritual journey while we take care of their travel needs with convenience, efficiency, and peace of mind.”
A Step Forward in Pilgrimage Travel
The introduction of off-airport check-in services marks a significant step in enhancing the overall travel experience for pilgrims. By minimizing airport formalities and providing a hassle-free check-in process, Qatar Airways and SGS are setting new standards in convenience and efficiency for Hajj and Umrah travelers.
With this initiative, Qatar Airways continues to reinforce its commitment to providing innovative travel solutions, ensuring that every pilgrim’s journey begins with ease, comfort, and spiritual focus.
